Privacy Policy
Effective January 1, 2026
Advanced Encinitas Concrete and Masonry, encinitasconcreteandmasonry.com, office@encinitasconcreteandmasonry.com
Who this policy covers
Advanced Encinitas Concrete and Masonry is a masonry contractor in Encinitas, CA, and this policy explains what we collect when you use our website, what we do with it and how you can reach us about it.
It covers every page on this site, starting with our home page, and the information you send us through our forms, by phone or by email. If you want to know more about who we are before you get in touch, our about page has that.
What information we collect
We collect what you choose to give us, along with some basic details your browser sends when you visit the site.
When you fill out our contact or estimate form, call us or email us, we usually get:
Your name, phone number and email address, so we can reply to you.
Your property address or the city you're in, so we know where the job is and can set up an on-site estimate.
What you tell us about the project, such as the wall, chimney, patio or foundation you want looked at, and any photos you send.
When you browse the site, our website and analytics tools may record things like the pages you visit, how long you stay, the type of device and browser you use, and the general area your connection comes from. This doesn't tell us your name unless you also send us a form or contact us.
How we use cookies and analytics
Cookies are small files your browser saves so a website can remember your visit, and we use them mainly to keep the site working and to see which pages people find useful.
We may use an outside analytics service to count visits and see how people move through the site, because that tells us which pages answer homeowners' questions and which ones need work. Our contact form runs through an outside form service, so the details you type into it pass through that service on their way to us.
You can block or delete cookies in your browser settings. The site should still work if you do, though some features may not remember your choices.
How we use your information
We use your information to answer your question, schedule and give your estimate, do the work if you hire us and keep the records a business has to keep.
That can include calling or emailing you about your project, sending you a written estimate, following up on a job we've finished and handling billing. We also look at overall site traffic to improve our pages.
We don't sell your personal information. We share it only when we need to get your job done or run the business, such as with a form, email or analytics provider that helps us operate, or when the law requires it.
How long we keep it
We keep your information only as long as we need it for the reason you gave it to us, plus whatever time we have to hold business, tax and job records.
If you asked a question and never booked, we usually don't keep your details long. If we did work at your house, we keep the job records longer, because they help us if you call back about that wall or patio years later and because we have to keep financial records. When we no longer need something, we delete it or remove the parts that identify you.
Your choices and rights
You can ask us what personal information we have about you, ask us to fix anything that's wrong and ask us to delete it.
Depending on where you live, including here in California, the law may give you further rights over your information. We'll honor any request the law gives you, and we won't treat you differently for making one.
You can also tell us to stop contacting you at any time, and we'll stop. We may need to confirm who you are before we hand over or delete anything, so your information doesn't go to the wrong person.
We'll still keep records we're required by law to keep, and we'll tell you if that applies to your request.
How we protect your information
We limit who can see your information to the people who need it to handle your job, and we use reputable services to run our forms and email.
No website or email system is completely secure, so please don't send payment card numbers or other sensitive details through our contact form.
Children's information
This site is for homeowners and property owners, and we don't knowingly collect information from children under 13. If you think a child has sent us their details, let us know and we'll delete them.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and the version shown here is the one that applies.
How to raise a privacy concern
If you have a question about your information, want to make a request or think something's been handled wrong, call us at (760) 230-9799 or send us a message through our contact page.
Tell us what you'd like us to do, and we'll get back to you and work it out with you directly.
